Get in Touch
Our global team is ready to assist you with any inquiries related to products, logistics, payments, or general information about international trade. Whether you're looking to place an order, track a shipment, or explore business opportunities, we're here to help.
Contact Information
For general inquiries
For product and pricing inquiries
For shipping and delivery inquiries
Phone & WhatsApp
International line (English, Russian)
Available for chat and voice calls
Head Office
Tonzar Global Trade Hub
Level 41, Emirates Towers, Sheikh Zayed Road
Dubai , United Arab Emirates
By appointment only
Regional Offices
Business Hours
Our global team operates across multiple time zones to provide you with responsive service:
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Our Location
Frequently Asked Questions
We aim to respond to all inquiries within 24 hours during business days. For urgent matters, we recommend contacting us via WhatsApp or phone for the fastest response.
We have regional offices and representatives in key markets across Africa, Latin America, South and Southeast Asia, and the Middle East. Even if we don't have a physical office in your specific country, our regional teams are equipped to provide localized support and can arrange in-person meetings when necessary.
You can request a consultation by filling out our contact form, specifying your preferred date, time, and communication method (video call, phone, or in-person where available). Our team will confirm your appointment and provide any necessary preparation information.
Our global team provides support in multiple languages, including English, Russian, Arabic, Spanish, Portuguese, French, Swahili, Hindi, and Mandarin. Please specify your preferred language when contacting us, and we'll assign a team member who can assist you accordingly.